Support Services
Red River provides a complete support solution. We have a dedicated telephone number and email address on which our support specialists are available to handle inbound calls in a timely and professional manner. Our support specialists have the skills and knowledge to cover the range of products and services offered at Red River. All account and call history is maintained and can be recalled at any time. Onsite technical support is available but will incur the standard service fee.
Software Development
Red River Solutions specialises in the design and development of Comprehensive Business Intelligence and CRM Solutions. Our solutions are developed using Microsoft .Net development tools and Microsoft SQL and related tools. Projects range from small customisations, to the development of a complete BI solution from the ground up.
As a Microsoft Business Solutions Partner, we develop solutions that extend and enhance the Microsoft Dynamics CRM and Microsoft BI platform.
As a Microsoft Phocas Partner, we also develop solutions that extend and enhance the Phocas BI platform. Philip Dodds, CEO of Red River Solutions, is also a director of the Phocas Group and is responsible for Phocas product development.
A five phase approach incorporating Analysis, Specification, Development, Testing, and Support is rigorously followed. Our development projects are successful due to the adoption of this approach, and because our team of skilled analyst / programmers work with our Business analysts and consultants to model the customers business process and then fit the software to the way they do business..
Business Services
Red River can provide expertise in business analysis, project management and business management. We can get your business moving in the right direction by utilising our skills and experience in these areas. Our extensive experience in managing projects, system implementations and software development cycles will see your projects succeed. Our business analysts have a broad knowledge of business processes. They will take your requirements, environment and influences and create a meaningful, beneficial solution.
